Three-Way Conferences—Students,
Parents, and Teachers Working Together
Susan Croll
Vancouver, British Columbia
I sit in my office at home adrift in student portfolios,
videos and audiotapes, pages of anecdotal comments, checklists,
and rating scales, books-full of conference notes, and files
of students’ self-evaluations. Yet here I sit, staring
at the blank screen, trying to think how I will relay the
information about each student to his/her parents. Words
and phrases swirl inside my head, but I can’t manage
to formulate even an opening sentence.
—Marianne McTavish, 1992: 64
I,
too, have mixed feelings about report card writing. On one
hand, it allows me the time to think carefully about each
child. On the other, it is incredibly time consuming. While
you might assume that thinking about each student individually
would be a given for teachers, it is actually a luxury because
there simply isn’t enough time in a day to think about
each student in the ways that they deserve. But, the amount
of time report card writing takes is overwhelming. Each
report card can take up to two hours to write and with twenty-two
or so students in a primary class, time spent on reports
adds another forty hours or more to the work week. Furthermore,
unless time is put aside to meet with parents, there really
is no guarantee that either the parent or the child understands
the report card in any meaningful way, and that too takes
time.
Uninspired
by the typical report card writing process, I began to ask
myself questions about report card writing in particular,
and assessment and evaluation practices in general. I wondered
why, for example, if assessments and evaluations “drive"
teaching and learning—and I believe that they should—the reporting process remains so disconnected from the
day-to-day lives of students. I wondered why, if report
cards are supposed to be about students, students are often
absent from the construction of them. I also wondered what
parents thought of report cards. And I wondered if parents
have an adequate sense of who their child is as a learner.
Assessment
and Evaluation—A
Social Justice Issue
What
disturbed me most about the standard approach to the report
card process was that many students, even primary students,
showed anxiety and fear as report-card time neared. They
were afraid that they wouldn’t receive a “good”
report card and that trouble would follow. I was surprised
because I write report cards with a student’s strengths
uppermost in my mind and because I believe that report cards
should essentially describe a student’s learning,
not pronounce a moral judgment on their character. I realized
that part of their trepidation was due to being left out
of the process. They felt report cards were “done”
to them, in a way that’s similar to the patient who
undergoes a battery of medical tests and waits for the diagnosis.
Like the medical model that excludes or minimizes input
from the patient—the
very person the tests are all about—the
typical report card process does the same to the student.
The student, like the patient, moves from being the subject
to the object as reports are written. The doctor declares
the state of the patient’s health, sometimes without
asking the patient how she or he is indeed feeling, just
as the teacher writes about a student’s progress (or
lack of it) without even asking the student to express an
opinion about their own learning experiences.
Exclusionary
assessment and evaluation practices may be examples of poor
pedagogy, but since these practices also prevent students
and their parents from participating, it becomes an issue
of fairness and opportunity, placing it in the realm of
social justice. Exemplary teachers have called for more
student involvement in assessment and evaluation during
the last decade or so, but few have framed it in terms of
social justice.
Social
justice issues in the educational arena have mostly been
about equity funding and opportunity for poor and minority
students, and deservedly so. However, if social justice
is about fairness, equity, opportunity, and freedom from
oppression, then much of our teaching practice could be
scrutinized through the social justice lens. And, unfortunately,
the way most teachers learn to approach assessment and evaluation
leaves the student, who is in the spotlight, right out of
the picture.
I
was fortunate to have joined a school staff that was also
contemplating similar kinds of questions, looking for alternate
ways to report to parents. We wanted a format that included
and involved both students and parents. We believe that
students take greater responsibility for learning if they
are involved and included in assessing and evaluating their
own work. We believe that if students are consistently involved
in assessment that they become conscious of themselves as
learners. They begin to realize their own strengths, understand
their own learning, and set their own goals. This is true
whether they are in Grade 1 or Grade 12.
Judy
Taylor (1999), a Grade 2 teacher who hesitantly agreed to
try student-led conferencing, a process that involved leadership
by the student, was initially concerned that her students
would not be able to explain their work to their parents.
After observing her students conduct conferences with their
parents, her worries evaporated. She summarizes, “What
we learned from this experience was that not only can second-graders
conduct parent conferences, but they can do it far more
effectively than we!” (p.80).
I
also wanted to move away from a philosophy and practice
that considers the teacher as the sole expert in a child’s
education. I recognize the authority that we have as teachers,
but I did not want this authority to intimidate either parents
or students. Instead, I view the child’s learning
and education as a shared responsibility that actively involves
the participation of the student, their family, and the
school staff. I believe that involving the students and
their parents in the assessment and evaluation process helps
to democratize or "flatten out" the traditional
hierarchy that was based on assumptions of “teacher
knows best.” In a study, reported in Educational
Leadership (1989), that examined the relationship between schools
and families, Jane Lindle concludes,
All families, regardless of socioeconomic status, have
similar preferences about the nature and the conduct of
school communications. The responses of parents to questions
about their contacts with school reveal that they view “professionalism"
on the part of teachers, school psychologists, guidance
counselors, or principals as undesirable. Parents mentioned
their dissatisfaction with school people who are "too
businesslike, patronizing, or who talk down to us.”
(p.13)
Friendliness
and welcoming attitudes may put parents at ease and set
a good tone for a school, but I wanted to put real social
justice concepts into practice. I began looking at different
reporting models. Since I wanted parent participation and
student involvement in the actual writing of the report
card, I needed a different format than the student-led conference.
While students are bursting with pride as they show their
parents their work, and parents are equally proud of their
children when they do, there is little time available at
student-led conferences for meaningful or informative conversation
that includes all three partners: the teacher, the parent,
and the student.
When
Carol-Ann Carlson (1993-94), a Mission, B.C. teacher asked
parents at her school what they thought they needed to be
in place for good communication about children’s progress,
parents responded that they had participated in student-led
conferences in the past and wanted more from the teacher.
They felt there was “room for more teacher commentary”
(69).
With
that very clear comment from parents in mind, I understood
that I needed to implement some kind of hybrid format that
allowed students to first show parents their work and then
have students and parents meet with me, the teacher, to
discuss it. It seemed to me that this just made plain common
sense for parents to want to have a conversation with the
adult who spends at least five hours a day with their child!
I
remembered hearing about “three-way conferences”
when I was a student teacher. I thought the idea was intriguing
yet daunting. In this format, the student first showed their
parents their schoolwork, then they met with the teacher,
and together all three parties wrote the report card on
a laptop computer. I decided to try implementing this format
but without modern technology—I
was sticking to pen and paper!
Three-Way
Conferences in Action
Essentially,
my three-way conferences look like this: the student demonstrates
key concepts learned throughout the term, leading her or
his parent(s) through a variety of centres or stations which
involve “hands-on” demonstrations. For example,
at the Math station the student shows, with base ten blocks,
how to regroup, adding and subtracting large numbers. At
the Literacy station, the student completes a Morning Message,
thereby demonstrating spelling and editing skills. The student
passes and stops the soccer ball at the Physical Education
station, moving through the stations, and sharing work from
all of the content areas. At the Art station, students share
work that they have previously assessed themselves. All
of these demonstrations are deliberately planned to show
parents concepts and skills that were introduced to their
children throughout the term. These demonstrations typically
take half an hour. When the student is finished showing
and sharing, the student, the parents, and I meet to discuss
and write the report card.
The
report card is written on an 8.5” x 11” template
here. As we discuss
the student’s academic and social development, I write
down the salient points we have agreed upon. We each sign
the report card when the discussion and writing is complete.
It is then given to the principal who also signs it and
writes a comment about the student’s learning. The
report card is photocopied and the original is given to
the students and parents. This completed three-way conference
process, including the demonstrations, takes about an hour
to complete.
I
have conducted these kinds of conferences for the past three
years and find the process, as many other teachers have
declared it, worthwhile and valuable. Don Konsmo, (1992-93),
a B.C. primary teacher who was initially reluctant to organize
conferences in which the child assumes leadership, came
away from his experience with the process feeling heartened.
He states, “Observing the conferences strengthened
my appreciation for the parents and the importance of their
involvement in their children’s education” (48).
Other
teachers and researchers echo Konsmo’s sentiments.
Barry Ricci, (2000), a principal at a Rhode Island school,
reports that parents also feel that these three-way conferences
are worthwhile (54). A parent involved in a similar kind
of conferencing testified that they are able to get a “picture
of my son as a learner that would not be possible from merely
a report card, a portfolio viewing, or a typical conference”
(54).
Rumination,
Reflection, and Finally, Action Research!
Even
with the increased participation afforded by the new, shared
report card development process, as each reporting period
came to a close, I had a niggling feeling that something
was missing. I couldn’t put my finger on it, but I
was left with a vague feeling of dissatisfaction. I decided
it was time to explore this uneasiness.
Through
much discussion with my peers and periods of mulling and
reflection, I decided that the problem I was wrestling with
was a lack of “parent talk.” Parent contributions
were minimal during the discussions and hence their ideas
were not being recorded in the report card. The students,
not surprisingly, tended to contribute more than their parents.
Was it because the conversation and the report card were
about them and their work? Was it because the children had
rehearsed the demonstrations in class? Was it because they
had previously assessed their own work and were better prepared
to speak about it?
More
questions plagued me, especially concerning the parents.
Were parent contributions few because parents deferred to
me because they saw me as the sole authority? Did they not
feel that their contributions were valuable or insightful?
Were the parents not receiving enough information prior
to the conference to feel sure about their role or how to
participate in the process? Was it because of the way I
facilitated or conducted these conferences—was I too formal—too informal? Was the gap between the home and school so wide that parents
felt disconnected from their child’s school experiences?
I
realized I could not “second guess” what parents
were thinking or feeling so I decided to ask them some of
these questions directly. Specifically, I wanted to know
if parents wanted to become more involved in this process
and if so, how to encourage and facilitate that involvement.
Consequently, I developed the research project that I report
on in this paper.
School
Demographics
Our
school is located in a working-class neighbourhood in Maple
Ridge. We receive supplemental funding because we are classified
as an inner city school. I conducted my research with Grades
2 and 3 students (ages seven, eight and nine), and their
parents.
Data
Collection Methods
I
asked parents and students to complete separate questionnaires.
The parent questionnaire consisted of eight open-ended questions.
I asked the children four questions -—also
open-ended. I felt that going “straight to the source”
and asking parents and children to complete questionnaires
was the most direct way to receive information from them
(see Appendix
for a copy of the questionnaires). There were twenty-one
children in my class. Nineteen of the children’s parents
attended conferences. Fifteen out of nineteen parents completed
questionnaires and fourteen out of nineteen students returned
questionnaires.
The
Parent Questionnaire
Not
all parents answered each question, however, overall, the
parents’ responses to the survey are interesting and
thoughtful. It was evident after reading their responses
that the majority of parents value the three-way conference
process. Parents believe their involvement is important
to their child’s learning. I was pleased to read the
parents’ positive comments, but since I wanted to
understand the “parent experience,” I needed
to examine their responses more systematically.
I
knew that I needed a way to organize the data that was simple
and straightforward. I decided to create three categories
that classified their answers as: favourable, unfavourable,
or suggestions. The results of this form of categorization
are contained in Table 1, below.
Table 1: Categorized Parent Responses to Questionnaire
| Question (précised version) |
Favourable |
Unfavourable |
Suggestions |
| Thoughts/feelings
about contributing to report card? |
13 |
2 |
1 |
| How
important/beneficial is parent involvement in report
card writing? Why? |
14 |
1 |
2 |
| How
prepared are you? What helps/hinders your preparedness? |
10 |
3 |
0 |
| What
would help you feel more prepared? |
7 |
0 |
5 |
| What
barriers limit your contributions? |
6 |
5 |
2 |
| What
do you think/feel about the teacher’s conduct
during the conference? |
13 |
1 |
0 |
| What
changes would you make to increase involvement/benefit? |
8 |
1 |
6 |
| Additional
comments |
0 |
0 |
8 |
The
eight questions I asked parents can be divided into three
groups. The first group asked parents how beneficial they
thought and felt their contributions to the report-card
writing process were. Responses included:
· It gives your child a feeling of importance as well
as showing him/her that communication between parents and
teachers is crucial to their learning.
· As a fulltime working mom, I feel that this was wonderful
and gave me some idea of how my child’s daily school
life is going, and felt my input was appreciated.
· I feel that being involved in the conference is important.
However the only part of the report-card writing that I
think the parent should be involved in is the setting of
goals.
The
purpose of the second group of questions was to find out
how prepared parents felt for the conferences. Responses
included:
· Reviewing my child’s report card that was sent
home prior to the conference helped me in the preparedness.
(Note: I have used preliminary report cards on two occasions.
The purpose of these is to prepare parents for the conference
by giving them background information about their child’s
progress. These reports mostly reflect self assessments
the children have completed about their learning in literacy, math,
and social responsibility).
· Viewing the stations with my child helps prepare me
for the report card writing.
· I do not feel prepared for this part of the conference.
I want the teacher to tell me what and how my child is doing
at school.
The
last group of questions asked parents to identify barriers
that hindered their participation and to suggest ways to
improve the conferences. Their answers included:
· I felt very much involved and wouldn’t change
a thing. My child felt very involved as well.
· The stations were a great idea.
· I think the report cards are a bit too general. I would
like to see some sort of grading system to see where they
fit in.
· Not feeling knowledgeable enough.
· Getting a basic report card before hand so you can have
questions ready.
A Snapshot of Parent Responses
Most parents appreciate the opportunity to discuss and contribute
to their child’s report card. Specifically:
- Some parents feel more confident than
others about contributing to the three-way process.
- Parents who feel prepared or knowledgeable
have a good understanding of their child’s day-to-day
school life.
- Parents who feel less prepared need
more information about their role and what is required
of them when they come to the table to discuss their child’s
progress.
- Parents feel it is useful to receive
the preliminary report before the three-way conference.
- Some parents prefer to have the report
card written by the teacher and want to write only the
goals together.
- Some parents want time alone, without
their child, with the teacher to discuss their child’s
progress.
- Parents feel that the teacher conducts
herself appropriately and facilitates the conversation
effectively.
Student Questionnaires
I gathered limited information from the students’ questionnaire.
All fourteen of the children stated they felt “good,”
“fine,” “great,” or “cool”
about contributing to their report card. Many of them indicated
that they felt proud when they took their parents to each
station and showed them their work.
Research Leads to Action
I had an inkling of what some of the barriers that hindered parent participation
in the construction of student report cards were, yet it
was the parents—and rightly so—who
articulated them. When teachers at a school in southern
California wished to increase the involvement of Chinese-speaking
parents, they decided to survey the parents to identify
barriers (Constantino, Cui, Faltis, 1995). They found that
the involvement of Chinese parents increased dramatically
as they conducted their study and intervened to remove the
barriers they identified through the process. They conclude
that, “By opening the channels of communication and
providing an environment that was non-threatening to both
parents and teachers, interest and participation elevated
to new levels” (50).
Although my research is quite different, my goals are similar. I
value the participation of the students’ parents as
the students learn and grow. I also believe, as the researchers
at the California school did, that in order to discover
the barriers that affect a specific group, the researcher
must start with the group itself. Those whose voices have
been quieted must have the opportunity to speak and to be
heard. I therefore decided to implement the following changes,
based upon the parents’ suggestions:
- Inform parents about the three-way
conference process in September when parents and teachers
meet for Input Conferences.
- Revise the letter I send to parents
explaining three-way conferences to clearly delineate
their role.
- Continue to send home preliminary report
cards before the three-way conferences take place. Attach
a template on which parents and students can write comments,
questions, and goals. This template will be brought to
the three-way conference.
- Remind parents that they can request
a meeting with the teacher at any time during the school
year.
Essentially, my research demonstrates that there is widespread approval
for three-way conferences and for parent contribution in
this process amongst parents and
students. Students and parents both want to be involved
in determining what is written on report cards. The three-way
conference process addresses the social justice principles
of fairness and opportunity. Instead of a reporting
process that is “done” to children, three-way
conferences allow both the learner and their parents (guardians
or whomever) to become an integral part of the process of
drafting the report card. The student’s and the parents’
perspectives are taken into consideration and valued during
the reporting process.
Therefore,
it’s a participatory and “negotiated”
process, rather than one in which I, exerts sole authority
as the teacher “expert.” I believe that if assessment
and evaluation becomes a more inclusive and participatory
process, it becomes a fairer process too. It reaffirms that students and their parents have a real role to play in
assessing and evaluating student development.
I hope that by implementing the suggestions I got from parents during
this study, the three-way conference process will become
more inclusive, more participatory, and that both students
and parents will feel that their contributions are a valid
and integral part of describing student progress.
Postscript—One Year Later
Much
can happen in a year and a half. Our union, the B.C. Teachers
Federation, and the group representing school boards were
in negotiations for a new collective agreement. After a
time, the government chose to rescind collective bargaining
and imposed a legislated agreement. Many gains negotiated
previously by the union were lost, leaving teachers feeling
bitter and disillusioned. In response, teachers cut back
on some of the “extra-mile” work they voluntarily
perform.
I decided to scale back my three-way conferences in
a way that I believe doesn’t demean the integrity
of the process. Students still lead their parents through
demonstrations, showing them their work and completing hands-on
activities. I still meet with parents but for fifteen minutes
instead of half an hour. The chief difference between this
conference and the ones I’ve previously organized
is that I now write most of the report card. However, I
do not include the goals. Instead, the report card is sent
home before the demonstrations and the conferences take
place. Self-assessed work by the students is also sent home.
I also include a letter asking parents to discuss the report
card with their child, and to come to the conference with
goals for the next term in mind. I include a template for
them to record goals, as well. The parent(s), the student,
and I subsequently discuss the child’s growth and
set and record new goals at the conference. The report card
is then given to the principal who comments and signs it
and the original is given to the parents and students.
How do I feel about this process? Students, parents,
and I still have the ever-important conversation about the
student’s progress. We all participate. Students and
parents come to the conference with a focus. Parents seem
more prepared. It also shortens my “extra-mile”
meeting time by about ten hours. In a time when teachers
are asked to do more for less, time is important.
How
do parents feel about my revised conference process? I would
need to engage in more action research to find out! Nevertheless,
I know that most parents want to be involved and contribute
to their child’s conference. I know this because all
of the parents of my students accompanied their child to
the demonstrations and the conference. Most parents came
to the last two sets of conferences with some, if not all
three goals, written down. Students are still very excited
about the conferences and are proud to show their parents
their learning.
As
a teacher, I benefited immensely from conducting action
research, if for no other reason than because the research
I did was directly connected to my practice as a teacher.
It allowed me to reflect upon an important part of assessment
and evaluation and to engage students and parents in the
process of making change.
I
will most likely stay with the three-way conference process
unless I can find or design another format that encourages
just as much or more parent and student participation. This
practice fits with my belief that assessment and evaluation
should not be “done” to children, but rather
should be participatory, democratic undertakings.
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